Posts belonging to Category Customer Service

Six Tips for Integrating Customer Service into Your Social Media Strategy

Social media has made it much easier for businesses to market
their products and
services to their target audiences, but you
have to remember that the platform is a
two-way street. Customers
get to express their opinions and issues to businesses
directly and
instantly, whether they’re positive or negative, and the whole world can
bear witness and participate in a matter of seconds.

10 Tips for More Repeat Customers

As we all know, customers can and will make or break a business. Building a productive customer base is no easy task these days. And since selling to an already established customer is easier and more cost effective then trying to bring in a new customer, you need to know what you can do to keep your customers coming back.

10 Ways to Get Rid of Your Customers

When you are in business, you need to remember that without your customers, you are nothing.  I have been in the ebook business for 6 years (internet marketing over 10 years) and have grown to appreciate my customers immensely.  It always amazes me when a fellow online business owner shows his/her customers no appreciation.  I even had one fellow ebook store owner say that he wanted everything as easy as possible because he did not want to have to bother with his customers.  I was stunned!

10 Ways to Secure Your Customer’s Satisfaction